Careers & Culture

Explore a boutique agency with an eye always on the future and a legacy of excellence.

We live up to our reputation.

People love working with BakerHopp. We are thoughtful, confident, reliable, positive, friendly, and bright.
BakerHopp employees in office

We hire bright professionals who value our work ethic.

BakerHopp offers competitive compensation, excellent benefits, and opportunity to grow within a dynamic organization. Our 100% remote option work style allows you to maximize your own productivity—whether that be in or outside of the traditional office setting.
Gretchen Hopp Doyle

We cultivate talent in a positive environment.

We invest in the success of our team members the same way we invest in our clients. BakerHopp’s internal culture upholds our core values in all that we do with an emphasis on supporting one another to soar.
BakerHopp team

Current Positions

Commercial Insurance Account Manager

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This position is key to providing extraordinary service to our middle market clients and supporting the expansion of BakerHopp’s presence in the commercial insurance space. As a process-oriented thinker who maintains high standards the ideal candidate is also:

  • Committed to Customer Satisfaction
  • Highly skilled in setting, pursuing and attaining goals and prioritizing commitments in order to deliver desired outcomes as scheduled
  • Passionate about building relationships with clients, teammates and partner insurance carriers
  • Accountable for high level, quality work and possesses strong analytical skills to provide solutions for clients
  • Aligned with BakerHopp’s Core Values, loves commercial insurance, is fulfilled by helping people, and likes to have fun

Primary Responsibilities:

  • Primary contact for client service
  • Attend client meetings as requested
  • Manage annual renewal process including:
    • Obtain and negotiate renewal quotes.
    • Prepare proposal
    • Bind coverage and update agency management system
  • Final review of processed policies
  • Insured contract review
  • Manage non-pay notices and process finalized cancellations
  • Invoice agency bill policies and endorsements
  • Follow up calls to carriers and insureds for information requests
  • Maintain knowledge of markets
  • Cross sell additional lines of coverage when appropriate
  • Provide coaching, mentorship and assistance to junior team members as needed
  • Provide client support by initiating changes, solving problems, developing relationships and liaising with the BH team
  • Collaborate with sales team on new business opportunities and cross-sell new lines where appropriate
  • Maintain documentation including scorecards, timelines


  • Active Property and Casualty license
  • 5 years of commercial account management experience
  • Proficient in Excel and Word
  • TAM and/or Epic experience preferred

Position benefit highlights:

  • 100% remote workstyle available
  • Paid time off: paid vacation days, paid holidays including your birthday, personal and sick time included in PTO bundle
  • Medical coverage: BakerHopp pays 80% of the premium for both employees and eligible family members
  • Dental and Vision: available on a voluntary basis
  • BakerHopp pays 100% of life, short term and long term disability insurance
  • 401k plan: sponsored 401k retirement savings plan which includes employer match
  • BakerHopp sponsors education opportunities


BakerHopp Insurance Group is an equal opportunity employer.