Our basement was flooded by the enormous sewer back-up this past summer that affected Warren and surrounding cities. We had a foot of dirty water take out our fridge, furniture, carpet and many, many items. After the initial shock of seeing all out things floating about, I made my way to the file cabinet to look up my insurance policy. To be honest, I had no idea what if any coverage I had for this damage. I remember purchasing the policy through Baker-Hopp & Associates, but that was years earlier. I was beyond elated to see that we would be covered with a large enough amount to replace everything that was lost. On top of that, I have never filed a claim before, and the staff at Baker-Hopp & Associates was very helpful; leading me through the process of what to expect and what steps to take. I would gladly recommend them to my friends and family.


Personal Insurance Client