… I feel that I am being really taken care of as a client…. Overall I have a sense that a well-oiled machine is on top of my business
…employees we have had the pleasure to work with there have always had a professional and friendly service. A refreshing change for us in the construction business!
Rob and I were talking about you just recently and about how much we love you and your company. I know as a business owner that you can never receive too many complements. I want to tell you how much I enjoy working with Kelly McCrone. She is always chipper and on top of things. She’s always looking to save me money and super efficient! Kudos to you for having such a great team!
Our basement was flooded by the enormous sewer back-up this past summer that affected Warren and surrounding cities. We had a foot of dirty water take out our fridge, furniture, carpet and many, many items. After the initial shock of seeing all out things floating about, I made my way to the file cabinet to look up my insurance policy. To be honest, I had no idea what if any coverage I had for this damage. I remember purchasing the policy through Baker-Hopp & Associates, but that was years earlier. I was beyond elated to see that we would be covered with a large enough amount to replace everything that was lost. On top of that, I have never filed a claim before, and the staff at Baker-Hopp & Associates was very helpful; leading me through the process of what to expect and what steps to take. I would gladly recommend them to my friends and family.
I have been buying insurance for 30 years. No one has ever taken the time to ask me the questions you did today and our meeting has been a valuable use of my time. I finally feel the value of a relationship with my insurance agent.
Baker-Hopp & Associates has been my risk management and insurance firm for over 20 years. I learned early on in business to surround myself with the best team of advisors I could find and the Baker-Hopp team has always been at the top of my list.
I have never worked with anyone as proactive and committed to making my business safer and more productive. They reduce my costs and increase my bottom line. My faith in them lets me focus on what is ahead and growing my business—a true partnership.
In my position there are not enough hours in the day to be the expert in everything. Within the small business world individuals are required to wear many hats and still be the experts at everything within their grasp. In order to accomplish this I surround myself and our company with experts we can rely on to fill in the gaps and missing pieces. Baker-Hopp & Associates through our point man, Jason Thimm, is our trusted risk management experts who have proven time and again the value of a great partner. Whether it is through great service, hands on involvement in safety committees or just as a sounding board and/or second opinion Baker-Hopp & Associates has always performed above expectations.
I know that any questions I have will be taken care of and answered promptly and authoritatively. You want to make certain that this is one piece of your life that is in order so you can just leave it there and pretty much forget about it and not worry. It’s the personal service that I get through Shannon at Baker Hopp that makes the difference. Whether it’s answering a question or working to resolve something, she is clearly in our corner working on our behalf with the insurers.
We switched to Baker-Hopp because they took a personal interest in our business to make sure they supplied us with an insurance package that covered our needs. I would recommend them because they are friendly, dependable, and competent, and I don’t have to worry about missing coverage. I also think there is a personal aspect to their company, that doesn’t make you feel like you’re just a customer and their just doing what they have to do to keep you as a customer.
Shannon has just been super; she’s part of the family.
Baker-Hopp is very proactive versus other agents that we’ve had that were reactive. They’re just not showing up at the annual renewal, they’re actually actively engaged throughout the year. It is as if they were in the office with us, without question. They have a very solid team, whether it’s Gretchen, or Christine, or Rosie. The people are well aligned with what they’re charged with doing.